At jilibebe, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a player based in the Philippines.
This Privacy Policy applies to all personal data processed by jilibebe in connection with your use of the jilibebe platform at jilibebe.vip. jilibebe is committed to protecting your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By registering and using jilibebe, you acknowledge that you have read and understood this Privacy Policy.
jilibebe ("we," "us," "our") operates the online gaming platform accessible at jilibebe.vip. As a platform serving Filipino players, jilibebe takes its obligations under the Philippine Data Privacy Act of 2012 (RA 10173) seriously. This Privacy Policy describes how jilibebe collects, processes, stores, shares, and protects the personal data of its registered players and website visitors.
This policy applies to all personal data collected through the jilibebe website, mobile platform, customer support channels, and any other touchpoints through which you interact with jilibebe. It covers data collected from players located in the Philippines, including those in Metro Manila, Cebu, Davao, Quezon City, Makati, and all other regions of the country.
This Privacy Policy should be read alongside jilibebe's Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and jilibebe.
If you have any questions about how jilibebe handles your personal data, please refer to Section 14 of this policy for contact details. jilibebe's designated Data Protection Officer (DPO) is available to address any privacy-related concerns you may have.
jilibebe collects the following categories of personal data from players and website visitors:
Under the Philippine Data Privacy Act, certain categories of data — such as government ID numbers and financial account details — are classified as sensitive personal information. jilibebe collects this data only to the extent required by PAGCOR regulations and applicable anti-money laundering laws, and applies enhanced security measures to its storage and processing.
jilibebe collects personal data through the following means:
jilibebe uses the personal data it collects for the following purposes:
To create and maintain your jilibebe player account, verify your identity and age (21+ requirement), process your login and account settings, and communicate important account-related notices to you.
To process deposits and withdrawals in Philippine Peso via GCash, PayMaya, and Philippine bank transfers; to verify that payment methods are registered in your name; and to maintain accurate financial records as required by PAGCOR and Philippine tax regulations.
To comply with PAGCOR licensing requirements, the Philippine Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and any other applicable Philippine laws and regulations. This includes mandatory reporting obligations to the Anti-Money Laundering Council (AMLC) where required by law.
To monitor gaming activity for signs of problem gambling behavior; to enforce deposit limits, loss limits, and self-exclusion requests; and to provide responsible gaming interventions where appropriate. jilibebe takes its duty of care to Filipino players seriously and uses data to protect vulnerable players.
To detect and prevent fraudulent activity, money laundering, bonus abuse, multi-accounting, and unauthorized access to player accounts. jilibebe uses automated systems and manual review processes to identify suspicious activity and protect the integrity of the platform.
To respond to your queries, complaints, and disputes; to maintain records of support interactions for quality assurance and dispute resolution purposes; and to improve the quality of jilibebe's customer service.
To analyze aggregated, anonymized usage data to improve the jilibebe platform, optimize game performance, and develop new features and promotions that better serve Filipino players.
To send you promotional offers, bonus notifications, and platform updates — but only where you have given your explicit consent to receive marketing communications. You may withdraw this consent at any time. See Section 12 for more details.
Under the Philippine Data Privacy Act of 2012, jilibebe processes your personal data on the following legal bases:
The Philippine Data Privacy Act grants you specific rights over your personal data. These rights are detailed in Section 10 of this Privacy Policy. jilibebe is committed to honoring these rights promptly and transparently.
jilibebe does not sell, rent, or trade your personal data to third parties for their own marketing purposes. jilibebe may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
jilibebe is required by law to share certain player data with PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies upon lawful request or as part of mandatory reporting obligations. jilibebe will comply with all valid legal orders and regulatory directives.
To process deposits and withdrawals, jilibebe shares necessary transaction data with GCash, PayMaya, and Philippine banks (BPI, BDO, UnionBank, Metrobank, Landbank, PNB, Security Bank). These providers process your data under their own privacy policies and are bound by applicable Philippine financial regulations.
jilibebe uses third-party KYC and identity verification services to process the identity documents you submit. These providers are contractually bound to process your data only for the purpose of identity verification and to maintain appropriate security standards.
jilibebe's game library is powered by third-party game providers. These providers may receive anonymized or pseudonymized session data for the purpose of game performance monitoring and RNG certification. They do not receive your full personal profile.
jilibebe uses third-party fraud detection and AML screening services. These providers process limited personal data (such as name, IP address, and transaction patterns) to identify suspicious activity. All such providers are bound by strict data processing agreements.
jilibebe may share personal data with its legal advisors, auditors, and accountants where necessary for the provision of professional services, subject to professional confidentiality obligations.
jilibebe does not and will never sell, rent, or otherwise commercially exploit your personal data to third-party advertisers, data brokers, or any other commercial entity. Your data is used solely to operate the jilibebe platform and comply with applicable regulations.
jilibebe uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:
Non-essential cookies (functional and analytics) are only placed on your device with your consent, which is requested when you first visit jilibebe.vip. You may withdraw your consent to non-essential cookies at any time by adjusting your browser settings or using the cookie preference center available on the platform.
Please note that disabling essential cookies will prevent you from logging in to your jilibebe account and using the platform's core features.
jilibebe implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Despite these measures, no online platform can guarantee absolute security. In the event of a personal data breach that poses a risk to your rights and freedoms, jilibebe will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the requirements of the Data Privacy Act.
You play an important role in keeping your jilibebe account secure. Use a strong, unique password, enable two-factor authentication, and never share your login credentials with anyone. If you suspect unauthorized access to your account, contact jilibebe support immediately.
jilibebe retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention periods:
Upon expiry of the applicable retention period, jilibebe will securely delete or anonymize your personal data in accordance with its data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilibebe:
You have the right to be informed about how jilibebe collects and processes your personal data. This Privacy Policy fulfills that obligation. If you have questions not addressed here, you may contact our Data Protection Officer.
You have the right to request a copy of the personal data jilibebe holds about you, including information about how it is being used and with whom it has been shared. Access requests will be fulfilled within 15 business days of receipt.
You have the right to request correction of any inaccurate or incomplete personal data jilibebe holds about you. You may update certain account details directly through your jilibebe account dashboard. For changes to KYC data, please contact our support team.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. Please note that jilibebe may be required to retain certain data for regulatory compliance purposes even after an erasure request, as described in Section 9.
You have the right to receive a copy of the personal data you have provided to jilibebe in a structured, commonly used, machine-readable format, and to transmit that data to another controller where technically feasible.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though jilibebe may be required to continue processing where there are compelling legitimate grounds that override your interests.
If you believe jilibebe has violated your privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Details of the NPC's complaint process are available on the NPC's official website.
To exercise any of the rights described above, please contact jilibebe's Data Protection Officer using the contact details in Section 14. jilibebe will respond to all valid rights requests within 15 business days. We may need to verify your identity before processing your request to protect against unauthorized access to your data.
jilibebe is strictly an adult gaming platform. In accordance with PAGCOR regulations and Philippine law, jilibebe is available exclusively to individuals who are 21 years of age or older. jilibebe does not knowingly collect personal data from individuals under the age of 21.
Age verification is conducted at the point of registration and is enforced again before any withdrawal is processed. If jilibebe discovers that personal data has been collected from an individual who is under 21 years of age, that data will be deleted immediately and the associated account will be closed without notice. Any funds deposited by an underage player will be returned to the payment method used, subject to verification.
If you are aware of an individual under the age of 21 who has registered on jilibebe, please contact our support team immediately so that we can take appropriate action. Protecting minors from gambling harm is a priority for jilibebe.
Gambling is addictive. Know when to stop.
jilibebe may send you promotional emails, SMS notifications, and in-platform messages about bonuses, new games, and special offers — but only where you have given your explicit consent to receive such communications during the registration process or at a later date.
You may withdraw your consent to marketing communications at any time by:
Withdrawal of marketing consent will not affect your ability to use the jilibebe platform or receive essential account-related communications (such as deposit confirmations, withdrawal notifications, and security alerts). jilibebe will process your opt-out request within 5 business days.
Players who have self-excluded or requested exclusion from the jilibebe platform will be automatically removed from all marketing lists and will not receive any promotional communications for the duration of their exclusion period.
jilibebe reserves the right to update or modify this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or jilibebe's data processing practices. The date of the most recent revision is displayed at the top of this page.
When material changes are made to this Privacy Policy, jilibebe will notify registered players via the email address associated with their account and/or by displaying a prominent notice on the jilibebe platform. For minor or non-material changes, jilibebe will update the policy without individual notification, though the revised date will be updated accordingly.
Your continued use of the jilibebe platform following the effective date of any changes to this Privacy Policy constitutes your acknowledgment of the updated policy. If you do not agree with the changes, you may request account closure in accordance with the Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or jilibebe's handling of your personal data, please contact our Data Protection Officer through the following channels:
Email: [email protected]
General Support: [email protected]
Live Chat: Available 24/7 inside your jilibebe account dashboard
Response Time: Within 15 business days for formal privacy requests; within 24 hours for general support queries
If you are not satisfied with jilibebe's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the regulatory authority responsible for enforcing the Data Privacy Act of 2012.
Six core commitments that define how jilibebe handles your personal data as a Filipino player.
Now that you understand how jilibebe protects your personal data, you can play knowing your information is secure, your rights are respected, and your privacy is our priority. Join thousands of Filipino players who trust jilibebe — for players 21 and above.
Gambling is addictive. Know when to stop.